Online Resort Comment Card
Welcome home, how was your stay?
Gain valuable feedback from your guests within days of their return from holiday. With an interactive web based comment card which is emailed to your guests as they return home from staying at one of your resorts. The results are delivered right back to your inbox.
Features & Benefits
- Address customer complaints, quickly and smoothly.
- Comprehensive reporting allows you to view and rate the performance of your resorts over time and against one another.
- Questionnaire is presented in a choice of 5 languages and customised with your resorts name, logo and introductory text.
- Questionnaire includes ALL Official RCI Comment Card Questions, plus several additional key Questions.
- Optional Automated follow-up messages based on customer responses.
- View your data on the World Wide Web, or export it in Microsoft Excel or CSV (comma separated value format.)
- Encourage respondents to agree to let you send them marketing material and build opt-in mailing lists.
- Monthly summary reports mailed directly to your inbox.